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Rant: I spent $400 on a 'must-have' project management tool that my team never used
About six months ago, I got sold on a fancy online project management software. The sales rep did a great demo, showing all the charts and automated reports. I was convinced it would fix our team's communication issues overnight, so I signed up for the full yearly plan for my small team of five. The real trouble started when I tried to get everyone to use it. The setup was confusing, and moving all our current tasks over felt like a second job. After three weeks, people just went back to our old system of email and a shared spreadsheet because it was simpler. I was too embarrassed to ask for a refund, so I just let the subscription run out. Now I'm out that cash and we're back to square one. Has anyone else bought a tool that looked great but was just too much hassle for your team to actually adopt?
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roset346mo ago
Ugh, that onboarding process is the real killer. Companies should focus way more on making the switch easy than on flashy sales demos.
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christopher_kim6mo ago
But the sales demos are what get you to buy in the first place.
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faithf775mo ago
Remember my buddy who bought that team chat app? His whole team hated it so much they just kept using their old group text.
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