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Warning: Don't promise your boss a 'quick fix' before you know which system broke
Last Tuesday our payroll export died two days before payday, and my manager gave me a choice: patch it fast or call the vendor. I picked patching it myself to look good, and I broke the tax table for 40 employees in the process. We had to cut paper checks on Thursday and I spent Friday morning on the phone with the vendor fixing my mess. If your fix touches money, get a second person to look before you hit save, even if it feels slow. Has anyone else had to pick between a fast fix and the safe one? What did you do?
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