Showerthought: the auto parts guy in Tulsa who spent 20 minutes matching my $11 brake spring from a bin instead of selling me the $60 kit | Bought It, Built It - Rigidtalk
Showerthought: the auto parts guy in Tulsa who spent 20 minutes matching my $11 brake spring from a bin instead of selling me the $60 kit
I walked out of that dusty store on 11th Street with the right part and a lesson I still use, and I keep wondering if other folks have had a counter guy actually dig for the cheap fix instead of upselling them.