Sarah Kelly (u/sarah_kelly78)

Posts

PSA: I started telling customers 'I'll be right with you' instead of 'just a second' and it cut complaints by half

After a rough Saturday where three people snapped at me for taking 'too long' while I was clearly helping someone else, my manager in Toledo suggested the phrase change, and honestly, the different vibe it gives off has made my register shifts way less stressful, so what small wording tweaks have you all found that actually help?

2 comments

Recent Comments

1d ago

My dad told me to just 'wing it' on my first big client presentation

Just bullet points? That's terrifying.

2d ago

Hot take: I thought the old-timer's trick of using a potato to find a suction leak was a joke.

My grandpa swore by a raw onion for finding gas leaks.

4d ago

Traced random elevator halts to a thirsty floor buffer

Ever had a ghost hunt turn into something simple like that? I'd have been too busy freaking out about a haunted elevator to ever figure out the real problem, lol. My detective work stops at finding a missing tv remote.

9d ago

Selling as-is: Cash House Closers vs Opendoor?

Opendoor will absolutely nickel and dime you on repairs after their initial offer. They reel you in with a high number and then hit you with huge deductions right before closing.