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Hot take: I fought a Samsung ice maker for three hours yesterday and lost.
It was a model RF28R7351SG, and the auger motor just quit mid-cycle, leaving a full bin of cubes. I swapped the motor with a new one, but now it's making a grinding noise and won't eject. Has anyone else had this specific auger motor replacement go sideways?
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olivia_lewis7mo ago
Ugh, my neighbor went through the exact same thing with that motor. He said the new one had a bad gearbox right out of the box. Had to send it back and wait for another one, total headache.
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brown.emma7mo ago
Yeah, the "bad gearbox right out of the box" thing seems to be a pattern. I saw a whole forum thread last week where like three people in a row got the same model with a whining sound in second gear. One guy took a video of it, and it was super obvious.
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dylan_rodriguez6mo ago
My 2018 Samsung fridge had the same auger motor die last month. The replacement part made this awful clicking sound and jammed after two cycles. I had to take the whole thing apart again to find a plastic gear tooth was already broken.
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