Debate: a client said my pruning cuts looked like hell, so I changed my whole approach. Was he right?
Last spring a homeowner in Asheville stood in his yard watching me finish up a red maple and said flat out, those cuts look like hell, you can see every stub. I was cutting to the branch collar like I always do, so I pushed back, but he pulled up a YouTube guy who says flush cuts heal faster. I went home and actually read up, and the collar cut is right, the tree seals it on its own, so now I finish every cut cleaner and leave the collar alone. But here is the part I keep going back and forth on, do you explain this to clients who complain or just nod and keep cutting right? Curious what you all say when a homeowner starts quoting YouTube at you.