Question about dealing with a problem customer who won't pay

Had a guy walk out on a $40 haircut last Tuesday after I fixed a bad fade from another shop. Do you all take payment up front for walk-in fixes, or is that just bad for business?

2 comments

2 Comments

nina_butler14d ago

Did I mess up my own hair so bad I should just give free fixes?

kai46314d ago

Wait, he walked out on a $40 fix? That's wild. A bad fade fix is like emergency surgery for hair, that's real work. Man, that's a rough spot. I'd probably ask for payment up front on a walk-in fix just to cover my back, but I get why you wouldn't want to look rude.