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Always hated asking customers to sign for delivery, changed my mind last Tuesday
I've been delivering packages for 8 years and always figured requiring a signature was just a pain for everyone. But last Tuesday I dropped off a $900 laptop at a house in Oakville and the guy came out screaming it never arrived. Checked my scanner and there was no signature on file because the previous driver waived it. Now I make every single customer sign even if it slows me down. Any other drivers get burned by skipping that step?
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william8162d ago
Forgot to grab a signature on a cheap ring once, turns out the buyer claimed it was a diamond and tried to sue the sender. Now I make them sign for everything, even bubble mailers.
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rowanc292d ago
Why would anyone even risk that over something cheap? @william816, covering your bases like that is just basic common sense. People will try anything to get a payout, no matter how small the item is. I've had someone claim a $10 pair of headphones never arrived even with tracking showing delivered. Now I get signatures for basically everything over $5. It's a pain but it beats dealing with chargebacks or threats of legal action. The system only works if you CYA every single time.
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