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Rant: I used to think a 5mm hex was a 5mm hex until a stripped bolt on a customer's Trek
For years I just grabbed whatever cheap hex key was closest, but a stripped bolt on a customer's Trek Emonda last month changed that. The tolerances on some of the cheaper sets are just off enough to round out soft aluminum, especially on stem bolts. Now I only use my Wera hex-plus set for anything critical, and I check new sets with a caliper. Anyone else have a go-to brand for hex keys that actually fits?
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harper_rodriguez976mo ago
Honestly that sounds like user error, not the tool's fault.
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chen.james6mo ago
Agree completely, tools only work as well as the person using them. I've seen folks blame software for problems that a quick tutorial would fix. Learning the basics first saves a lot of frustration.
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patricia_kelly5mo ago
I read a tech blog post last week that said 60% of software support calls are about features covered in the first three help articles. People just don't want to read the instructions first, do they?
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