Unpopular opinion: Owners who hire mechanics with no real passion just to save cash are wrecking shops

Our new hire barely knows how to true a wheel but got the job because he works for less. It drags down the whole team when we have to redo his mess on customer bikes. Do you think this cheap strategy actually keeps a shop running in the long run?

2 comments

2 Comments

brookeb558d ago

It kills your reputation when bikes come back messed up. Customers won't return after a bad experience.

the_jamie7d ago

Saw my buddy's bike come back from a tune-up with new scratches. He told everyone he knows not to go there.