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DAE regret paying for "premium" business fiber that was just regular cable in a nicer box?
I run a small print shop in Bakersfield and back in March I switched us over to a business fiber plan that a reseller sold me as dedicated. It was $389 a month for 500/500, and the sales guy swore it was a true dedicated line. Turned out to be shared coax underneath, just with a business label and a service level agreement that meant nothing. Our uploads to the print queue kept choking every afternoon around 2pm when the whole neighborhood got home. I lost about $1,400 in rush job credits over two months before I figured out what was going on. The rep kept blaming our router and had me buy a $220 replacement that did nothing. Moved to the local co-op and the first bill was $210 for a real dedicated circuit. Has anyone actually gotten a reseller to show them proof of a dedicated line before signing? I'd love to know what to ask for next time.
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