My old boss in 2019 told me to just apologize fast and move on, but that made my cancellation way worse
Back in 2019 I got dragged online for a dumb joke I made at a bar in Austin, and my boss at the time (who was 20 years older) told me the trick was to post a quick apology within 24 hours and go quiet. I did exactly that, a short two line sorry with no details, and the pile on doubled because people thought it was fake and copy pasted. A friend who worked in crisis comms later told me the move back then was to wait a couple days, name the specific thing you did wrong, and skip the vague stuff. Now it feels like you get one shot at the first response and everyone screenshots it forever. Did waiting ever actually help anyone, or is speed just the whole game now?