Lost $140 booking a cabin with a card, cash wouldve saved me

So last month I booked a weekend cabin near Asheville with my debit card online because they demanded a card to hold it. Got there and the place was a dump, moldy curtains, broken lock, so I left after one night. When I called to ask for a refund they said no because I used the card and their policy is card payments are final, cash bookings get a grace period. I kept disputing with my bank but since I used debit not credit, I was out the full $140 with no protection. Has anyone else found that paying cash upfront actually gets you better customer service or are these places just scamming us either way?

1 comments

1 Comment

brooke5282d ago

Why would you expect refunds on a cabin you already stayed at? Debit just shows the booking, not the condition.