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Had a client tell me my diagnostic fee was 'too steep' so I broke down my thought process for them
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baker.riley19h ago
@skylerm55 nailed it - next time just don't explain the thinking behind it.
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skylerm551d ago
Client told me my diagnostic fee was 'too steep'" right after you broke down the work involved. That's the thing most people miss - they don't realize you gave them a peek behind the curtain for free. Plumbers and mechanics charge just to look at stuff all the time, and nobody bats an eye. If anything, you probably undersold yourself by explaining exactly how much brain power went into that first glance.
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