The $8,400 Change Order That Blew Up Because of a Missing RFI Log in Denver
Last month on a tenant build-out in Denver, our electrician installed 14 recessed lights in the wrong spot because nobody caught a ceiling layout revision that got buried in an email thread. I spent three days pulling old RFIs and change orders to figure out where the ball got dropped, and it turned out we never had a clean log going back and forth with the architect. How do you all keep RFI responses from getting lost in email threads when you're juggling multiple subs?
Check whether your RFI responses are landing in the architect's spam or junk folder. We had the same mess until we found out half our PM's emails to the design team were getting flagged by their server. A weekly 15 minute call to walk through open items beats any log, because you catch the buried revisions before they turn into a rework bill.