A homeowner in Ann Arbor told me my panel labels were useless

Finished a service upgrade last month, and the client pointed at my neat, typed labels. Said 'What good is 'Bedroom 2 NW' if the breaker trips at midnight?' He was right. Now I add a second line with the actual outlet or fixture, like 'Ceiling fan and two receptacles'. Takes an extra five minutes per panel. Anyone else tweak their labeling after a complaint?

2 comments

2 Comments

nora_chen17d ago

That "extra five minutes" is so worth it. I started doing something similar after a client with poor eyesight asked me to read their own panel to them over the phone. Now I use simple, big letters and avoid any shorthand a kid or a guest couldn't figure out. "Microwave" is just better than "KIT APPL 2".

riley86017d ago

And it's not just about being nice, it's about cutting down on mistakes. If someone's in a rush or stressed, clear labels mean they're way less likely to press the wrong thing. That "KIT APPL 2" could be a breaker for the fridge, and now you've got a huge mess. Plain words just work better under pressure for everyone.