Had a customer rip out $2k of wire I ran in their attic last Tuesday

I went back to a house in Oak Park last week to finish a panel swap I started on a Monday. Got there and saw all my cat6 and 18-4 was just yanked down and coiled on the garage floor. The homeowner said they wanted it all running through conduit because their brother-in-law told them that's code. Tried explaining low voltage doesn't go in pipe like that and we had an agreement on the walkthrough. They just kept saying I should have known better. I packed up my tools and left them with a bill for the wire and labor. Has anyone else had a customer change the rules halfway through a job without warning?

2 comments

2 Comments

jake_chen15d ago

Gonna play devil's advocate here but the homeowner has a point about conduit being a cleaner install for future pulls. Even if it's not strictly code for low voltage, it makes upgrades way easier later without tearing drywall. You walked off instead of just having a convo about changing the scope and adjusting the price, which kind of makes you look like the difficult one.

gray_patel15d agoMost Upvoted

Cleaner install for future pulls" assumes the future even happens.