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Pro tip: A customer's comment about a $15 part changed how I look at every call now.
I was replacing a control board on a fridge in a rental unit, and the property manager said 'you know, you're the only one who even checks the door seals first.' It made me realize I was jumping to the expensive fix without the basic check. Anyone else get caught in that routine?
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joseph_black12d ago
My shop bills by the hour, so checking every seal first just costs the customer more money.
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patricia_singh8112d ago
My cousin's a mechanic and he swears half his jobs start with a loose battery cable... @joseph_black's hourly thing makes sense for his shop though.
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