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Vent: My mortgage guy used to call me every quarter, now it's just an app notification
Five years back, my broker would ring me up to talk rates and check in. Now, I get a push alert on my phone from his company's portal and that's it. Has anyone else's personal touch just vanished like this?
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matthewf4014d ago
Call your guy directly. I did that last year, told him the app updates felt cold. He actually apologized and set a calendar reminder to call. @brookes37 is right, you gotta fight the account number feeling. A quick human chat can reset the whole relationship.
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