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The whole office thinks our weekly report is pointless, but I found a real problem in it.
Everyone just clicks through the slides, but I actually read the data tables. Last Thursday, I saw the 'client contact' column had the same five names repeated for 300 entries. I checked our system and those people left the company over a year ago. Now our metrics for outreach are completely wrong because we're tracking ghosts. How do you get a team to care about bad data when the work feels so automatic?
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jamiew835d ago
Tracking ghosts is a special kind of office hell.
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the_stella5d ago
Ever try to get a crew to check their own measurements? It's like pulling teeth until the whole order is wrong.
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