Hot take: that $800 'premium' CRM was a complete waste for my service business

I dropped $800 on a fancy CRM last spring thinking it would organize all my leads and jobs for my landscaping company... but the setup was so complicated I spent 3 weeks just trying to import my client list. Ended up going back to a simple spreadsheet and Google Calendar, which actually saved me time and money. Anyone else get burned by expensive software that promised the world but couldn't deliver on the basics?

2 comments

2 Comments

quinnmitchell2d ago

Got a buddy who paid $600 for one and never even opened it.

jamie_clark9h ago

Never opening it sort of defeats the whole point, but it's kind of telling about how we treat things these days. That $600 could have bought a used car that runs or at least a few nice dinners out. Sometimes people get caught up in the idea of owning something rare more than actually using it. It's like buying a fancy fishing rod and never putting a hook in the water. Just a shame to see good money sit there doing nothing.