Loading…
27
Thought training videos were just fluff until I watched one on client retention
I was sure those business growth videos were all hype, but a 12-minute reel from a guy in Denver broke down why we lost 3 regulars last quarter and it clicked. Has anyone else found a free resource that actually fixed a blind spot in their operations?
2 comments
Log in to join the discussion
Log In2 Comments
jana_price4mo ago
Cringed at my own customer service scripts after watching one. Got any other good ones?
3
fiona_johnson824mo ago
My friend found a typo in their script mid-call and just said "oops" to the customer.
2