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Two foremen arguing about change order paperwork at the supply house in Bakersfield got me thinking
Last Tuesday I was waiting on a lumber pull at the yard on Rosedale and overheard two foremen going at it. One guy swore you should never start extra work without a signed change order in hand, the other said a text from the owner is good enough and you write it up after. I've done it both ways and got burned once on a $900 add-on where the homeowner "forgot" we talked about it, but I also lost a good repeat client by acting like a lawyer over a $150 fix. Where do you all draw the line, paperwork first no matter how small, or keep the trust and catch up later?
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