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Had to choose between calling tech support or fixing it myself with a hammer
My register at work kept freezing every 20 minutes during the lunch rush last Tuesday, and I had to pick between waiting on hold with the POS company for who knows how long or just giving it a good smack to reset the loose ribbon cable inside. I went with the hammer approach, and it worked perfectly for the rest of the shift, but now I'm wondering if I just kicked a bigger problem down the road. Has anyone else ever solved a customer service issue by just brute forcing the equipment yourself instead of dealing with the support line?
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