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Warning: I saw three people in my office this month try to fix a printer jam by just hitting the side of it.
I finally told our new intern, after she nearly broke the feed rollers, that you have to follow the service manual's diagram and pull the stuck paper straight out in the direction of the paper path, not just yank on whatever you see.
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quinnmitchell6mo ago
Respectfully, the service manual is a nice idea in theory. My office printer is a decade old and the diagrams look like cave paintings. A firm but careful whack on the side has un-stuck more jams than I can count. Sometimes you just need to jostle the gears loose before you can even see what to pull.
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zarapalmer6mo ago
Our 2012 Lexmark manual saved us from a $300 repair call last month.
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skylerm553mo ago
Our 2010 HP had a diagram that looked like a toddler drew it. I get what you're saying about @zarapalmer and the manuals though, sometimes they actually show you the hidden latch you'd never find by hitting it. I've learned the hard way that a good whack only works like half the time.
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