Debate: Do we kick out the nice but messy regulars or let them slide?

There's this guy Frank who comes into our coffee shop on Maple Street every single morning, always friendly, tips a dollar, but he leaves a trail of sugar packets and napkins everywhere. Manager says he's a good customer and we should just clean up after him, but the closing team hates it. Do you let the pleasant regulars get away with messing up your store, or is that just bad for everyone else's morale?

2 comments

2 Comments

parkerk562d ago

Nah you're right, used to think let them slide but this changed my mind.

robert_craig2d ago

Three seasons ago I watched them blow four double-digit leads and that changed my mind too.