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My e-commerce site hit 40% repeat customer rate in Q3 and it changed my whole view on growth.
We focused hard on post-purchase emails and a simple loyalty program, not just new ads. Some people say chasing new customers is the only way to scale, but our data shows our profit is way better from the people who keep coming back. Has anyone else seen a specific number that made you switch your main growth plan?
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kai5645mo ago
Wow, that's a great number that would change my mind too.
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sethtorres5mo ago
Ever get that feeling when a number just clicks? Kai564, I had that happen when I saw my first real paycheck after going solo, totally shifted my goals. Makes you rethink what's actually possible.
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