A thank you note from a client in Omaha made my week

Finished a tricky stair runner job last month, and the homeowner mailed me a card saying it was the first thing her grandkids noticed when they visited. That kind of feedback, about the small details, is why I keep doing this. Anyone else get a note that stuck with them?

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joseph_black5mo ago

My old foreman kept every thank you card in his toolbox. Found them after he passed, a whole stack from forty years of jobs. Makes you realize the work outlasts the tools.

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sethr115mo ago

My toolbox just has old receipts and regret.

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logan_thomas873mo ago

@joseph_black story makes me wonder - what kind of stuff have you found in your toolbox that meant more than the tools themselves? Or is it just dust and old receipts for most of us?

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