That time my credit report showed a paid-off car loan from 2012 as 'open'
It was a Tuesday morning in Chicago, and I was checking my score before applying for a new card. My score had dropped 40 points overnight. I called the credit bureau and they said the old loan was still reporting as active. I had to mail them a copy of the final payment receipt from my bank to get it fixed. Has anyone else had a closed account randomly pop back up like that?
Credit bureaus handle millions of accounts and mistakes happen. A single old loan showing open is a minor error in a huge system. It got fixed when you provided proof, which is how the process is supposed to work.
How long did it take for them to actually update your report after you mailed the proof? I've heard of people getting stuck in a loop where they fix it and then the same error comes back from a different data furnisher a few months later. The system seems designed to create these ghosts.