My internet was out for 3 days and the tech support guy told me to 'try unplugging the router' after I'd already done it 5 times.

2 comments

2 Comments

Remember that time my cable box just kept resetting? I called and they told me to unplug it for a full minute... like @nina_butler said, they don't listen. I had already done it twice while on hold. The guy made me do it again while he waited, and of course it did nothing. They ended up sending a whole new box a week later.

nina_butler20d ago

Ugh, that's the worst. They always say that even after you tell them you already did it (like, hello, I'm not a total newbie).