My internet was out for 3 days and the tech support guy told me to 'try unplugging the router' after I'd already done it 5 times.

My old instructor in Tampa said to never use a razor on dry hair... I tried it on a client's cowlick last week and it was perfect.

My coop's automatic door opener failed during a freeze in Spokane last night, and the birds were locked out.

TIL my neighbor thinks mechanics just guess what's wrong with a car

He said, 'You guys just throw parts at it until it works, right?' while I was fixing his 2012 Civic's alternator in my driveway. I explained the whole diagnostic process with my multimeter and he looked shocked, like he'd never considered we actually test stuff. How do you guys handle people who think our job is just random luck?

My client's comment about her morning routine made me change how I talk about sunscreen

I was doing a facial on a regular client, a teacher in her forties, and she mentioned she only puts sunscreen on her face when she 'remembers to grab it from the car'. She said she keeps a bottle in her glove box for emergencies. It hit me that for all my talk about daily use, I wasn't making it easy enough. I started showing clients exactly where to keep a second bottle: by the front door, in their bag, next to their keys. After three months of this, I've had five people tell me they haven't missed a day since. How do you guys make daily sunscreen feel less like a chore for your clients?