Appreciation post: The old-school parts counter guy at the NAPA in Gallup
I was out there on a road call for a broken-down box truck last Tuesday, and I needed a specific thermostat housing for an older Ford van. Walked into the NAPA, and the guy behind the counter, must have been in his 70s, didn't even need the part number. I just said '95 E-350 with the 5.8' and he turned around, grabbed the exact housing off the shelf, and then asked if I wanted the gasket and the two bolts that always snap. He knew they were different from the 5.4, and that the aftermarket ones sometimes need the holes cleaned up. It saved me a solid hour of cross-referencing on my phone in the parking lot. That kind of deep, hands-on knowledge is getting harder to find. What's the best 'old timer knew it by heart' parts story you guys have?