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Debate time: Should we push low-maintenance cuts or stick to styling services?
I was at a salon in Denver last month and heard two senior stylists going at it. One said we should sell more wash-and-go cuts so clients don't rely on us for weekly blowouts, but the other argued that kills repeat business. I see both sides but my books are down 15% this quarter and I'm wondering if pushing low-maintenance is hurting me. What's been your experience with this in your own chair?
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rowan59313d ago
The whole debate reminds me of how food delivery apps changed how people cook at home. Everyone wants convenience until they realize they miss the experience of a proper meal. Low maintenance cuts work great for some clients but you risk turning your chair into a commodity they just buy instead of a service they value.
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miabennett13d ago
Exactly right. The food delivery thing is such a good comparison. People get so hooked on the ease of it, then a few months in they're ordering the same three things and wondering why dinner feels hollow. I've seen the same thing with clients who want the absolute lowest effort chair experience. They save some time upfront but then they start to feel like they're just another number in a system instead of someone whose work actually matters. There's a real cost to stripping away all the personal touches just to make things run faster.
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