They bought my neighbor's house. I know they got a cash offer in 24 hours and the company paid all the closing fees. My neighbor was really happy with them.

Bleach on a clog? That's a new one.

That scrap piece trick is solid for sure. Makes me wonder if we overcomplicate things trying to be too perfect. Sometimes the best tool is just a piece of junk wood clamped in place. It's like the cut either fits or it doesn't, and a physical block doesn't lie. All the math in the world won't help if your saw is off by half a degree that day.

Our support line got 47 calls about missing order confirmations in those four hours. Each one of those calls represents a real person who had their time wasted and started to doubt our service. Finding the problem quietly is not a win, it's just damage control for a failure that should not have happened in the first place. That's half a business day of broken trust we have to rebuild. Calling it a quiet morning really misses the impact on the customers who were trying to reach us.

Twisted mess is right, been there.