Man, I think it was probably off by more than 2 inches originally, but that still stings.

Reminds me of waiting for my old PS4 to load while my PC friends already died and respawned lmao

Yeah that's the thing, half the time those guys probably know exactly what it is but they won't say because they know you'll fix it yourself and they lose the callout fee. You ever wonder if they're trained to be vague on purpose?